Brother HL-L2390DW Manual: Comprehensive Guide
This comprehensive guide details the Brother HL-L2390DW printer, offering setup instructions, operational guidance, and troubleshooting tips for optimal performance and seamless connectivity.
The Brother HL-L2390DW is a highly efficient monochrome laser printer designed for both home and small office use. This printer excels in delivering crisp, professional-quality documents with speed and reliability. It’s known for its straightforward setup process and versatile connectivity options, including wireless capabilities.
This manual serves as a complete resource, guiding you through every aspect of your printer – from initial unboxing and driver installation to advanced features like duplex printing and mobile printing with Brother iPrint&Scan. We’ll cover connecting to both infrastructure and ad-hoc wireless networks, ensuring a seamless integration into your existing setup.
Furthermore, this guide emphasizes the importance of using genuine Brother supplies, like toner cartridges and drum units, to maintain peak performance and protect your investment. We’ll also address common printing issues and provide troubleshooting steps to resolve them quickly.
Key Features and Specifications
The Brother HL-L2390DW boasts a range of features designed for productivity and convenience. Key highlights include high-speed monochrome laser printing, automatic duplex (two-sided) printing, and wireless connectivity for flexible placement. It supports mobile printing via Brother iPrint&Scan, enhancing accessibility from smartphones and tablets.
Specifications include: Print Speed up to 36 pages per minute, a 800-sheet paper capacity, and a high-resolution output of up to 600 x 600 dpi (HQ1200 quality). The printer features a user-friendly LCD display for easy navigation and control. It also includes 64MB of memory and supports various paper sizes, including A4.
This model is designed to work optimally with genuine Brother toner cartridges and drum units, ensuring consistent print quality and reliability. Its compact design makes it suitable for various workspace environments.

Setting Up Your Printer
This section provides a step-by-step guide to quickly and easily set up your Brother HL-L2390DW printer, ensuring a smooth and efficient start.
Unboxing and Initial Setup
Carefully unpack your Brother HL-L2390DW printer and all included accessories from the box. Verify that all components are present, including the printer itself, power cord, toner cartridge, drum unit, and accompanying documentation. Remove all protective tape and packaging materials, both inside and outside the printer.
Install the toner cartridge and drum unit following the instructions in the setup guide; ensure they click securely into place. Connect the power cord to the printer and a grounded electrical outlet. Power on the printer and follow the on-screen prompts to select your language and region settings. The initial setup process may involve configuring the date and time.
Keep the packaging materials for potential future transportation or warranty claims. Proper unboxing and initial setup are crucial for optimal printer performance and longevity.
Installing the Driver

To ensure full functionality, install the latest Brother HL-L2390DW driver on your computer. Download the full driver package from the official Brother support website, selecting your operating system (Windows or macOS). Run the downloaded file and follow the on-screen instructions.
The installation process typically involves accepting the license agreement, choosing the installation type (standard or custom), and selecting the desired components. A custom installation allows you to choose specific features, such as scanning functionality.
After installation, restart your computer if prompted. The driver enables communication between your computer and the printer, allowing you to print documents and access advanced features. Regularly check for driver updates to maintain optimal performance and compatibility.
Connecting to a Wireless Network ― Infrastructure
To connect your Brother HL-L2390DW to an existing wireless network (infrastructure mode), access the printer’s control panel. Navigate to the network settings and select “WLAN Setup Wizard.” The printer will scan for available networks. Choose your network from the list and enter the correct password (network key) when prompted.
Ensure your wireless router is broadcasting its SSID (network name) and is compatible with the printer’s wireless standards. After entering the password, the printer will attempt to connect. A successful connection will be indicated on the LCD display.
Verify the connection by printing a network configuration page from the printer’s menu. This page will display the printer’s IP address, essential for accessing the printer’s web interface.
Connecting to a Wireless Network ⸺ Ad-Hoc
For a direct wireless connection (Ad-Hoc mode), your Brother HL-L2390DW creates its own wireless network. From the printer’s control panel, select “WLAN Setup Wizard” and then choose “Ad-Hoc Mode.” The printer will generate a network name (SSID) and a password (network key), displayed on the LCD screen.
On your computer or mobile device, search for available wireless networks and select the SSID created by the printer. Enter the displayed password when prompted to join the network. Once connected, you can print directly to the printer without needing a router.
Note that Ad-Hoc mode offers limited range and security compared to infrastructure mode. It’s best suited for temporary, direct connections.

Printer Operation
Mastering the Brother HL-L2390DW involves efficient paper loading, intuitive control panel navigation, and understanding the LCD display for seamless document printing experiences.
Loading Paper
Proper paper loading is crucial for preventing jams and ensuring high-quality prints with your Brother HL-L2390DW. Begin by locating the paper tray, typically at the bottom front of the printer. Extend the tray fully and adjust the paper guides to match the width of your paper – ensuring they aren’t too tight or loose.
Supported paper types include plain paper, recycled paper, and envelopes. Fan the stack of paper before loading to prevent multiple sheets from feeding at once. Load the paper with the print side facing down. The tray has indicators showing the maximum paper capacity; avoid overfilling.
For specialty paper like labels or thicker stock, consult the printer’s specifications to ensure compatibility and adjust the paper type setting in the printer driver. Once loaded, gently push the tray back into the printer until it clicks into place. Always check the LCD display for any paper-related error messages.
Using the Control Panel
The Brother HL-L2390DW’s control panel provides access to essential printer functions and settings. It typically features an LCD display and several buttons for navigation. The ‘Menu’ button allows you to access various settings, including print quality, paper size, and network configurations. Use the arrow buttons to scroll through the menu options and the ‘OK’ button to select.
The ‘Start’ button initiates printing, while the ‘Stop/Exit’ button cancels current jobs or returns to the previous menu. The ‘Back’ button navigates you back to the previous screen. The LCD display shows printer status, error messages, and menu options.
You can also access reports, such as a print quality report, through the control panel. Familiarizing yourself with the control panel’s layout and functions will streamline your printing experience and allow for easy troubleshooting.
Understanding the LCD Display
The Brother HL-L2390DW’s LCD display serves as a central hub for monitoring printer status and navigating settings. It presents crucial information, including error messages like “Toner Low” or “Paper Jam,” guiding you towards quick resolutions. The display also shows the current printing mode – such as duplex or manual – and the number of pages printed during a session.
Icons indicate network connectivity status (WiFi signal strength) and whether the printer is ready or busy. When accessing the menu via the control panel, the LCD clearly displays each option.
Understanding these icons and messages is vital for efficient printer operation. Refer to the printer’s documentation for a complete list of LCD codes and their meanings, ensuring you can quickly diagnose and address any issues.

Printing Documents
To print documents with your Brother HL-L2390DW, ensure the printer is powered on and connected to your computer, either via USB or a wireless network. Open the document you wish to print from your application (e.g., Word, PDF viewer). Select “Print” from the File menu, and choose the Brother HL-L2390DW from the list of available printers.
Adjust print settings like paper size, orientation (portrait/landscape), and print quality within the print dialog box. Utilize the advanced settings to control duplex printing (two-sided) and other features. Click “Print” to begin the printing process.
The LCD display will indicate the printing status. For optimal results, verify paper type settings match the loaded paper.

Maintenance and Troubleshooting
This section provides guidance on printer cleaning, toner and drum replacement, and resolving common printing issues to ensure continued optimal performance of your device.
Cleaning the Printer
Regular cleaning maintains optimal print quality and extends the life of your Brother HL-L2390DW. Before cleaning, always power off the printer and disconnect it from the power source. To clean the exterior, use a soft, dry cloth to wipe down the surfaces. Avoid using liquid cleaners or abrasive materials, as these can damage the printer’s finish.
For internal cleaning, carefully open the front cover and inspect for any loose paper or debris. Gently remove any obstructions. The corona wire, located within the printer, requires periodic cleaning. Use a commercially available corona cleaning tool, or a soft, lint-free cloth, to carefully wipe the wire. Do not touch the corona wire with your bare hands.
Finally, inspect the paper path for any accumulated toner dust. Use a vacuum cleaner with a brush attachment to carefully remove the dust. Consistent cleaning prevents print defects and ensures reliable operation.
Replacing the Toner Cartridge
When print quality fades, it’s time to replace the toner cartridge in your Brother HL-L2390DW. First, ensure the printer is powered on. Open the front cover – the drum unit and toner cartridge assembly will be revealed. Press the blue release button to unlock the assembly, then carefully pull it out of the printer.
Remove the used toner cartridge from the drum unit by pressing the green lock lever and lifting it straight up. Unpack the new toner cartridge, gently rocking it side to side to distribute the toner. Align the new cartridge with the drum unit and firmly push it into place until it locks. Reinsert the drum unit assembly back into the printer until it clicks.
Brother recommends using genuine Brother toner cartridges for optimal performance and to protect your printer’s warranty. Close the front cover, and the printer is ready to resume printing.
Replacing the Drum Unit
The drum unit in your Brother HL-L2390DW has a limited lifespan, indicated by a replacement message on the printer’s LCD. Begin by powering on the printer and opening the front cover to access the drum unit and toner cartridge assembly. Press the blue release button and carefully remove the assembly.
Separate the drum unit from the toner cartridge by pressing the green lock lever and lifting the toner cartridge straight up. Unpack the new drum unit, and remove all protective covers and seals. Align the new drum unit with the toner cartridge and firmly push them together until they lock into place.
Using only genuine Brother drum units ensures consistent print quality and prevents potential printer damage. Reinsert the combined assembly into the printer until it clicks securely. Close the front cover, and the printer will automatically reset the drum counter.
Resolving Common Printing Issues
Encountering printing problems with your Brother HL-L2390DW? Several solutions can address frequent issues. For paper jams, power off the printer, open all access doors (front, rear, and tray), and carefully remove any stuck paper, avoiding torn pieces. If prints are faded or have streaks, check toner levels and consider replacing the toner cartridge.
Poor print quality can also stem from a dirty drum unit; cleaning it may resolve the issue. Wireless connectivity problems often require restarting both the printer and your router. Ensure the printer is within range and the correct network password is entered. If the printer is offline, verify the USB connection or network settings.
Always consult the printer’s LCD display for specific error messages and corresponding solutions.

Advanced Features
Explore the HL-L2390DW’s capabilities, including efficient duplex printing, convenient mobile printing via Brother iPrint&Scan, and customizable print quality settings.
Duplex (Two-Sided) Printing
The Brother HL-L2390DW offers automatic duplex printing, a valuable feature for reducing paper consumption and creating professional-looking documents. This functionality allows you to print on both sides of a sheet of paper automatically, saving costs and minimizing environmental impact. To enable duplex printing, access the printer settings through the control panel or the printer driver on your computer.
Within the driver settings, locate the “Layout” or “Printing Shortcuts” tab. Here, you’ll find the option to select “Two-Sided Printing” or a similar designation. You can typically choose between long-edge binding (for documents like reports) and short-edge binding (for calendars or presentations). Ensure the paper type is compatible with duplex printing to avoid jams. The printer will automatically flip the paper to print on the reverse side, streamlining your workflow and producing polished, double-sided documents effortlessly.
Mobile Printing with Brother iPrint&Scan
Brother’s iPrint&Scan app extends the functionality of your HL-L2390DW printer to your mobile devices, enabling convenient printing and scanning from smartphones and tablets. Available for both iOS and Android, iPrint&Scan allows you to print directly from your device’s gallery, cloud storage services (like Dropbox and Google Drive), or email attachments.
To begin, download and install the iPrint&Scan app from your device’s app store. Ensure your printer and mobile device are connected to the same wireless network. The app will automatically detect your HL-L2390DW printer. You can then select files to print, adjust print settings (such as paper size and quality), and initiate the print job. iPrint&Scan also supports scanning documents directly to your mobile device or cloud storage, offering a complete mobile document management solution. It provides access to scanning and workflow functionality.
Understanding Print Quality Settings
The Brother HL-L2390DW offers adjustable print quality settings to optimize output for various document types. Access these settings through the printer driver on your computer. The “Print Quality” option typically presents choices like “Draft,” “Normal,” and “High.” Draft mode uses less toner and is suitable for internal documents where quality isn’t paramount. Normal mode provides a balance between speed and quality, ideal for everyday printing.
High quality mode utilizes more toner to produce sharper text and finer details, best for presentations or important documents. Resolution settings, measured in DPI (dots per inch), further refine print quality; the HL-L2390DW supports up to 600 x 600 dpi, and HQ1200 (2400 x 600 dpi). Experimenting with these settings allows you to achieve the desired balance between print speed, toner consumption, and output clarity.

Connectivity and Software
Explore the full driver package and software options for your Brother HL-L2390DW, including Brother iPrint&Scan, enhancing functionality and streamlining your printing experience.
Using the Full Driver Package
The full driver package for your Brother HL-L2390DW provides comprehensive functionality, extending beyond basic printing capabilities. This package includes essential components for scanning, network connectivity, and advanced printer management.
Downloading and installing the full driver package ensures optimal performance and access to all features of your printer. Brother strongly recommends utilizing this package for a seamless user experience. It enables features like Brother iPrint&Scan, allowing mobile printing from PCs and Macs, and provides access to workflow functionality.
To install, navigate to the official Brother support website, locate your HL-L2390DW model, and download the appropriate driver package for your operating system. Follow the on-screen instructions to complete the installation process.
Brother Authorized Reseller Program
Brother’s Authorized Reseller Program is designed to connect customers with trusted partners offering genuine Brother products and expert support. These resellers are carefully selected and trained to provide a superior purchasing and service experience for the HL-L2390DW and other Brother printers.
Becoming a Brother Authorized Reseller offers numerous benefits, including access to exclusive marketing materials, training resources, and competitive pricing. This program ensures customers receive authentic Brother supplies, like toner and drums, guaranteeing optimal printer performance and longevity.

For businesses interested in joining the program, or for customers seeking a reliable reseller, visit the official Brother website to find a local authorized dealer. Utilizing an authorized reseller safeguards against counterfeit products and ensures access to genuine Brother quality.
Genuine Brother Supplies ⸺ Toner and Drums
Maintaining optimal print quality and extending the life of your Brother HL-L2390DW relies heavily on using genuine Brother toner cartridges and drum units. Brother strongly recommends against using third-party or refilled supplies, as they can compromise printer performance and potentially void your warranty.
Genuine Brother toner cartridges are engineered to deliver consistently sharp and clear prints, while the drum unit ensures reliable image transfer. Using non-genuine supplies can lead to faded prints, paper jams, and even damage to internal printer components.
Brother designs its machines to work optimally with specifically matched temperatures and components, found only in genuine supplies. Purchase authentic Brother supplies through authorized resellers or directly from the Brother website to guarantee compatibility and quality.

Wireless Troubleshooting
This section provides solutions for common wireless setup issues with your Brother HL-L2390DW, ensuring a stable WiFi connection for uninterrupted printing convenience.
Troubleshooting Wireless Setup Issues
Encountering difficulties connecting your Brother HL-L2390DW to WiFi? Several factors can disrupt the wireless setup process. First, verify your network name (SSID) and password are entered correctly during setup. Ensure the printer is within range of your wireless router, minimizing interference from walls or other electronic devices.
Restart both your printer and router – a simple reboot often resolves connectivity problems. Confirm your router is broadcasting its SSID; if hidden, you’ll need to manually enter it. Check for firmware updates for both the printer and router, as these often include bug fixes and improved compatibility.
Temporarily disable any firewall or security software on your computer that might be blocking the connection. If using a USB cable for initial setup, disconnect it after the wireless configuration is complete. Finally, consult the Brother support website for specific error codes or detailed troubleshooting guides tailored to your model.
WiFi Connection Tips for HL-2270DW/L2395DW
Establishing a stable WiFi connection for your Brother HL-2270DW or L2395DW requires careful attention to detail. Prioritize a strong WiFi signal; position your printer and router for optimal range, avoiding obstructions like thick walls or metal objects. Utilize the WPS (WiFi Protected Setup) button on your router for a simplified connection process, if available.
Ensure your router’s firmware is up-to-date, enhancing compatibility and security. When prompted, select the correct security protocol (WPA2 is recommended) and accurately input your network password. Avoid special characters in your password if possible, as some printers may have difficulty recognizing them.
If experiencing intermittent connectivity, consider assigning a static IP address to your printer within your router’s settings. This can prevent IP address conflicts and improve stability. Regularly check for and install any available printer firmware updates from the Brother support website.
